Safety Bulletins & Recalls
The data presented here is for MOTORHOME CHASSIS ONLY. There is NO Medium Duty or OTR Truck info on this website
Information on this page contains information regarding Field Service Campaigns and Safety Recalls issued by Freightliner Custom Chassis Corporation (FCCC) over the last couple of years.
There have been several questions asking what is the difference between a Field Service Campaign and a Safety Recall. Here is a short explanation of the differences between the two:
Field Service Campaign – A manufacture conducts a field service campaign when it has discovered a problem with a motor home that it would like to correct but that problem will not cause the vehicle to be unsafe to operate. Field service campaigns are designated by an “SF” in the number of the campaign.
Recall Campaign – A manufacturer conducts a recall campaign when it has determined that the motor home either; does not comply with a one or more of the applicable regulations; or has a problem that if not corrected could make the motor home unsafe to operate. Recalls generally do not have an expiration date. FCCC recall campaigns are designated by an “FL” in the number of the campaign.
If you have any questions as to whether or not there is an outstanding Field Service Campaign or Safety Recall on your chassis you can call the FCCC service center at (800) FTL-HELP.
For information on recalls due to engine or transmission issues check with the appropriate manufacture. Customer service contact information is located on our Contacts page.
New Recall Sources -
OR
http://www.recall-warnings.com/index.html
Field Service Campaigns
Summary Table
Click on Bulletin number to see a copy of the letter sent to affected owners. If there is no link associated with the bulletin it means that letters have not been sent out yet.
| Bulletin # | Chassis Build Dates Involved | Expiration Date | Description |
|---|---|---|---|
| SF388A-F |
July 2, 2007 Nov. 9, 2007 |
Nov. 30, 2009 | XC-R chassis - Some vehicles may have been built with Horton fan hub assemblies that have insufficient thread depth on the center shaft bolts. This may cause the shaft bolts to break. |
| SF368AB |
May 5, 2006 Dec. 19, 2006 |
July 31, 2009 | XC chassis - Light Bar Control Unit (LBCU) may stop updating the odometer due to software issue in the genset hour meter. |
| SF370AB |
July 26, 2006
May 11, 2007 |
Feb. 28, 2009 | XC chassis w/Cummins engines and rear radiators - Cooling fan parameters set incorrectly in engine |
| SF364AB | Mar. 16, 2005 Mar. 26, 2007 |
Feb. 28, 2009 | MC (FRED) Chassis Charge Air Cooler Plumbing - Charge air cooler (CAC) inlet plumbing may become disconnected at the CAC inlet port. Affects units built with vertical air cleaner. |
| SF364C | Mar. 16, 2005 Mar. 26, 2007 |
Sept. 30, 2010 | MC (FRED) Chassis Charge Air Cooler Plumbing - Charge air cooler (CAC) inlet plumbing may become disconnected at the CAC inlet port. Affects units built with horizontal air cleaner. |
| SF352A |
Sept. 22, 2003 Nov. 29, 2005 |
April 30, 2008 | XC/XCS Chassis w/CAT C7 engine rear radiator - Muffler Bracket Clamp |
| SF340AB | Sept. 24, 2003 Jan. 1, 2006 |
June 30, 2007 | XC Chassis w/ISL engines, side radiator - Oil coolers on some vehicles may crack due to over pressurization. |
Note - 
on this chart means new to the above table, not necessarily new to FCCC.
Updated 7-08-08
Click on Recall number to see a copy of the letter sent to affected owners. If there is no link associated with the Recall it means that letters have not been sent out yet.
| FL Recall # | Chassis Build Dates Involved | NHTSA # | Description |
|---|---|---|---|
|
FL-661 |
Sept. 1, 2010 Dec. 31, 2010 |
11V474 | On some vehicles equipped with Cummins ISX or ISL diesel engines, the V-band clamp assembly used to connect the inlet and outlet cone sections to the oxidation catalyst/diesel particulate filter include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections to disconnect. |
|
FL-577C |
Jan. 19, 2005 May 5, 2010 |
10V178 | The stop light may be intermittent during light brake application which may lead to a crash. |
| FL-569A | Mar. 6, 2007 Dec. 11, 2009 |
09V461 | The adjustable brake pedal may loosen. The drive pin which secures the brake pedal arm to the to the balance of the assembly may become disengaged, this may cause a reduction in vehicle braking and/or cause the brake pedal to move out of position and interfere with throttle pedal function. A reduction in braking or interference with the throttle pedal could result in a crash. |
| FL-530 | July 1, 2007 Oct. 9, 2007 |
08V269 | XC Chassis equipped with ADL series rear suspension - SAF Holland transverse beam weld may be improperly located on ADL and ADLSD suspensions allowing the transverse beam to separate from the suspension casting. Suspension system will be visually inspected to ensure proper placement of weld. Suspension components with improperly located weld will be replaced. This information is based on a notice recently filed with NHTSA. |
| FL-521AB | Jan. 1, 2007 Nov. 19, 2007 |
08V029 | Air Disc Brake Caliper Bolts - Standard fasteners may have been used instead of metric fasteners. Incorrect fasteners may not provide adequate clamping forces. |
| FL-517A | Feb. 14, 2005 May 17, 2006 |
07V570 | XC Chassis Power steering filters - The inline power steering filter may become plugged causing a rise in return line pressure and possible line rupture. This may result in a sudden loss of power steering fluid and power assist. |
| FL- 509A-C | Jun. 13, 2003 Jun. 13, 2007 |
07V343 | ZF-IFS 8018 Steering Gears - Certain vehicles equipped with ZF-IFS model 8018 steering gears may have been assembled with the incorrect recirculating ball spacer. This may allow the recirculating balls to escape their circuit. This may result in loss of steering. |
| FL- 504A-H | Aug. 13, 2002 Jun. 15, 2007 |
07V302 | Bendix SR-7 Park Brake Valves - The affected park brake valves may allow air to leak causing a delay in the application of the parking brake and the vehicle may roll away. |
| FL- 501AB | Jan. 5, 2007 May 17, 2007 |
07V306 | AAC Front Axle Tie Rod and Steering Arm Fasteners - During front axle assembly, the fasteners that attach the steering arms or tie rod to the spindle may have been over or under tightened. Incorrectly tightened fasteners may fatigue and fracture, resulting in a possible crash. |
| FL- 483A | Apr. 4, 2005 Oct 13, 2005 |
06V423 | XC Chassis w/TRW AS120 suspension and 12,000 lb front axel - Front Axle Tie Rod Thread Engagement - Certain vehicles may have been manufactured with tie rod ends that are too short for the axle assembly. Tie rod ends may separate under certain conditions resulting in reduced steering control. |
| FL - 467A-F | Sept. 6, 2005 Oct. 20, 2005 |
05V551 | XC Chassis - AAC Front Axle I-Beam - A forging defect in the top flange of certain I-beams may cause fatigue and fracture, resulting in a possible loss of control. |
| FL-460A | May 20, 2005 Oct. 27, 2005 |
05V467 | XC Chassis - ArvinMeritor Rear Axle Spindles - Certain rear axle housings on ArvinMeritor and Axle Alliance Company axles were manufactured with spindles that were overheated during the heat treatment process. Incorrectly heated spindles could fracture resulting in a possible crash. |
Note
on this chart means new to the above table, not necessarily new to FCCC.
Note - information is sometimes posted on NHTSA and other sources before FCCC has sufficient material to begin a notification campaign. Please read notices carefully to ascertain when mailings will begin and when you should reasonably expect to receive them.
Questions or further information, contact:
Freightliner Warranty Campaigns Department:
1-800-547-0712
7:00 AM-3:30 PM PDT
or
Customer Assistance Center 800 FTL-HELP after normal business hours.
*This info is from sources such as the NHTSA web site and published recalls from RV magazines.